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Symptoms

After modifying the Announcement BannerĀ  content, pages are not loading properly, making it impossible to reach the page to removeĀ  the content of the Announcement Banner.

Diagnosis

The Announcement Banner content was recently changed, causing all pages in Confluence to not render properly.

Cause

An incorrect HTML or Javascript code in the Announcement Banner may cause all pages in Confluence to become useless.

Resolution

  1. Stop Confluence

  2. Backup your database!

  3. Run the following SQL to completely remove the contents of the Announcement Banner:


    The following SQL Query will permanently remove the contents of the Announcement Banner.

    DELETE from bandana 
    WHERE bandanakey LIKE 'banner.settings.%';


  4. Start Confluence
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