Page Comparison

Symptoms

After modifying the Announcement Banner  Banner content, pages are not loading properly, making it impossible to reach the page to remove  the content of the Announcement Banner.

Diagnosis

The Announcement Banner content was recently changed, causing all pages in Confluence to not render properly.

Cause

An incorrect HTML or Javascript code in the Announcement Banner may cause all pages in Confluence to become useless.

Resolution

1. Stop Confluence
   
   
2. Backup your database!
   
   

3. Run the following SQL to completely remove the contents of the Announcement Banner:
   

   
   

   Note
   The following SQL Query will permanently remove the contents of the Announcement Banner.

   
   

   Code Block
   language sql theme Confluence
   DELETE from bandana WHERE bandanakey LIKE 'banner.settings.%';

   
   

4. Start Confluence